Medior IT Service Desk Manager for a petrochemical company in Rotterdam

As a (medior) IT Service Desk Manager you will report directly to the Global IT Manager in Switzerland. You will be responsible for managing the global servicedesk and for Service management and it's processes in general. You manage a team of 5 FTE in the Netherlands. Some of your tasks include:IT Service ManagementEnsures the IT Service Catalogue is up to date and aligned with the business and all IT departmentsDefines and implements relevant ITIL and company specific processes in order to ensu..
10-01-2021 14:08