HR Knowledge base Project Lead People Portal

IntroductionAs our client is growing rapidly, we investing significantly to support this growth by developing our culture, people and processesOne of the key initiatives is the review of our HR Systems and with that of our People processes, with the implementation of a new global HR System Landscape, composed of Workday and ServiceNow HR.This is a unique opportunity to contribute to the improvement of Employee Experience through our HRizon program driving the set-up and development of the knowledge base of the new People Portal.The program aims to redesign our HR Systems landscape to improve Employee Experience; with the technology renewal, we will look at our people processes and delivery model, ensure they are fit for purpose and fulfill the needs of different persona’s across the globe.Job DescriptionThe Project Lead knowledge base will work closely with the HRizon project team and the content owners for each country and expertise. He/she will:Define overall project plan and relevant stakeholdersEnsure project executionLiaise with the assigned professional editor to define content quality standards and guidelinesCo-design the knowledge base structure maximizing employee experienceDefine migration strategyIdentify content owners and ensure knowledge is properly created / updated according to the identified standardsDefine appropriate processes to ensure knowledge base is maintained, reviewed and constantly developed after go liveWe are looking for a Knowledge base Project Lead starting as soon as possible, for a minimum of 4 days a week for at least September 2021.Job MissionEnsure the development and review of the knowledge base for the People portal implementation, and the processes needed to maintain and develop it.The knowledge base consist of articles explaining HR processes, policies, ‘how to…’ and is directed to employees and managers, to ensure they can quickly find answers to most of their questions in the portal.Context of the positionThis job will reside under the HRIzon Program, reporting to the Product Owner of ServiceNow.
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10-02-2021 00:00