Consultant services (junior)

We are IKEA Retail's Digital Inclusive Design, Equity, & Accessibility Centre of Expertise (Digital IDEA CoE). The purpose is to ensure that all IKEA Retail digital experiences and products meet the needs of diverse customers and coworkers. This global CoE has 5 teams, each specializing in an area of expertise that will collaborate with the others to bring the aspiration of human-centric technology to life so that we can ensure that the used of design, data, and technology serves the good of humanity and our world.The preferred candidate would come from a change management, organizational development, or organizational effectiveness background. We are looking for people who: 1) have personal and/or professional global experience, 2) loves to learn and teach,3) dedicates themselves to serving others, 4) is passionate about challenging the status quo5) and loves to work with ambiguity in paving the way in an emerging field.This role is nested within the inclusive design integration team focused on change management. The purpose of this team is to create, launch, and implement the strategic, tactical, and operational direction of Digital IDEA so that it is embedded throughout the business. Currently we are at the launch phase of the strategy and need a junior change management consultant to ensure smooth coordination and administration for integrating this transformation throughout the organization.The scope of the consultant services is to assist IKEA in:Explore future trends for single IDEA initiatives or components of initiatives through external research, case studies and benchmarking to ensure best practices are metDevelop and implement education materials for parts of global IDEA integration initiatives in Digital Experience to increase stakeholders' awareness of inclusive designDevelop and implement parts of global initiatives for digital IDEA that impact the Experience Design TeamParticipate and assist the implementation of tactical and operational strategies for digital IDEA in order to support Ingka in the change management of how product teams embed digital inclusion into their workParticipate and assist in the administrative process of running the IDEA network to ensure how the CoE might work with the digital hubs to provide guidance and direction on future ways of working to ensure close collaboration and building on synergiesParticipate and assist in the implementation of tactical and operational plans to support UX designers on their day to day work in product teams on topics of digital IDEA.Provide assistance in the administrative aspects of implementation and refinement of the IDEA strategy and associated process and organisational development improvements to ensure a clear overview of timeline, key milestones, and measures of successAssist in the alignment with key functions and CoEs doing similar work (e.g. EDI, sustainability) to ensure close collaboration and efficiencyProvide administrative assistance to improve processes for inclusive design to ensure that scaling of digital IDEA is effective throughout Group Digital and Ingka
staffing groep
21-04-2022 00:00